Guest Bio
Rolando Campos is the founder of Chayote Lodge, a boutique retreat nestled in the mountain village of Llano Bonito de Naranjo, Costa Rica. With over 30 years of experience in the travel industry and a career that took him to more than 60 countries, Rolando combines a global perspective with deep local roots. He believes Costa Rica’s true strength lies in its people, which is reflected in the authentic experiences offered at Chayote Lodge. Since opening in 2015, the lodge has become known for its intimate setting, scenic views of four volcanoes, and a focus on genuine connection with both nature and community.
Show Summary
In this episode of the Big World Made Small Adventure Travel Podcast, host Jason Elkins speaks with Rolando Campos about his journey from working in the global travel business to founding Chayote Lodge in a remote Costa Rican mountain village. Rolando shares insights into the lodge’s unique location, far from the typical tourist routes but still close to major attractions like Arenal Volcano and San Jose airport.
Rolando discusses the inspiration behind the lodge’s coffee-themed design and how his childhood experiences shaped his vision. He explains how Chayote Lodge emphasizes a home-like atmosphere, treating guests as lifelong friends, and highlights the importance of connecting visitors with local culture through activities such as coffee tours, cooking experiences, and nature walks. The conversation also touches on the challenges and rewards of building a tourism business in a rural area and the meaningful role travel plays in supporting local communities.
Throughout the discussion, Rolando stresses the value of appreciating Costa Rica’s beauty through fresh eyes, a perspective he gained after spending a year as an exchange student in Missouri. He encourages travelers to explore beyond popular destinations and embrace the pura vida lifestyle that defines Costa Rican culture.
Key Takeaways
- ✓ Chayote Lodge offers an off-the-beaten-path experience within easy reach of Costa Rica’s main airport and popular volcano destinations.
- ✓ The lodge’s design and decor are inspired by coffee farming, reflecting Rolando’s personal connection to the local agricultural heritage.
- ✓ Hospitality at Chayote Lodge centers on treating guests like family, creating a warm and authentic atmosphere rather than a formal hotel experience.
- ✓ Local staff members are deeply involved in the lodge’s mission and contribute ideas to enhance guest experiences.
- ✓ Activities available to guests include cloud forest hikes, volcano visits, coffee tours, local cooking experiences, and wildlife watching.
- ✓ Rolando emphasizes the importance of empathy in service, reminding his team that guests entrust their limited vacation time to the lodge.
- ✓ The lodge supports meaningful cultural exchanges by connecting visitors with local people and traditions in controlled, respectful settings.
- ✓ Rolando’s year abroad in Missouri gave him a new appreciation for Costa Rica’s natural beauty and culture.
- ✓ Travel is seen as a powerful tool for spreading wealth and opportunity within local communities.
What You’ll Find on Chayote Lodge – Costa Rica
- ✓ A 12-bungalow boutique retreat offering an intimate and peaceful setting surrounded by volcanoes, cloud forest, and coffee plantations.
- ✓ Authentic Costa Rican experiences designed to connect guests with local culture, including coffee tours and home-cooked meals in local houses.
- ✓ A welcoming, family-like atmosphere created by a dedicated team from the local community.
- ✓ Access to a variety of outdoor activities such as hiking, wildlife watching, and visits to waterfalls and hot springs.
- ✓ Coffee-themed architecture and décor, with rooms inspired by traditional coffee receiving stations and handcrafted by local artisans.
- ✓ Close proximity to major travel hubs while remaining off the typical tourist path, offering a unique blend of accessibility and seclusion.
Learn more about Chayote Lodge – Costa Rica and connect with Rolando at:
https://www.chayotelodge.com
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Podcast Transcript
This transcript is auto-generated on recording, and has not been edited by a human. It may contain lots of mistakes, crazy words, and stuff that makes no sense. The host and the guest are not responsible for the accuracy of the transcript.
Jason Elkins (00:00.876)
Welcome back, everybody, to another episode of the Big World Made Small podcast for the adventure traveler. So happy to have each and every one of you back today and also very excited to have our guest. Today we’ve got Rolando Campos. He’s the founder of Chaiote Lodge in Costa Rica. Rolando, welcome to the show.
Rolando Campos (00:18.439)
Thank you, Jason. Happy for to be here and thank you for having me.
Jason Elkins (00:22.764)
Well, it’s it’s true pleasure. We spoke a couple of weeks ago and I was just kind of impressed by what you’re doing. you know, there’s a lot of lodges around the world, but they don’t all do things the same way. And I spent some time chatting with you and and looking at some photos of the beautiful place you’ve got and I thought, yeah, this sounds like a great fit for ad the adventurous type of traveler. So so perfect opportunity. We’re gonna dig so deep into your background, figure out how you got from where you were to where you are now.
But before we do that, let’s give our listeners kind of an idea. What is Chayote Lodge? And first of all, am I saying it right? Chaote. Chaote. You said it sounds so much better when you say it, the accent. Anyway, let’s give our listeners kind of an idea of what you’re doing there. Not necessarily how you started the business. We’re going to get into that. But what do you guys offer your guests there at Chayote Lodge?
Rolando Campos (00:59.837)
Yes, you are. It’s chayote lunch.
Rolando Campos (01:05.437)
Yeah.
Rolando Campos (01:20.029)
Well, Chayote Lodge is a small project, it’s only 12 rooms. I tried to build a boutique property, an alternative to the very well-known Costa Rican destinations. As you may imagine, Costa Rica is, I want to say that popular destination for inspirational type of traveler. People want to see Costa Rica and that has taken the country to grow importantly into different segments.
I’ve been in the travel business for over 30 years. So I said, well, I think I want to do something that is more out of the ordinary, more off the beaten path while keeping the highlights that make people choose in Costa Rica. And that’s how everything was planted. And that’s what I have now. I have a 12 room boutique property overlooking four volcanoes surrounded by cloud forest and coffee plantations with the greatest locations just.
one hour from the International Airport, from the main International Airport, and on the way to the Arenal volcano, which is like the most popular destination in the country, but totally off the beaten path. We are the only lodge or the only hotel in the region in this area of the country, and everything else is still very rural. So all kind of agricultural produce going on. You have the coffee, you have cabbage, potatoes, dairy farms, and so on.
So still a very authentic side of Costa Rica, where now clients or visitors can enjoy that pura vida feeling and always being close to the main attractions they want to travel.
Jason Elkins (02:59.866)
And before I ask anything else, pura vida. I think I know exactly what that means, but let’s share with our listeners because I’ve heard that a bit about Costa Rica, so tell us a little bit more about that phrase and what it means.
Rolando Campos (03:11.857)
Yeah, well, put a video. It’s it’s put a video, you know, we say put a video for everything we can have. You can have a full conversation with just the words put a video. I can start asking put a video and you will go put a video. OK, put a video, put a video that was high. How are you finding you? OK, I’m ready to go. Bye. Have a good day. And it was more for different put a video with different kind of accent or pronunciation that.
will let you understand that that was a full conversation. So at the end of the, or at the bottom of the sense, it’s a way of life. think we Costa Rican has been, we have been blessed by the nature we’re surrounded by, by the history of our country, by the kind of social development that has allowed people to grow a more pura lifestyle. And you truly see it. It’s not a slogan. It’s not a…
a tourist motto, but it’s a true way of life. We love to share it. It’s part of our ADN.
Jason Elkins (04:15.394)
So translate
Right. It I I get that. And traveling, having spent a fair amount of time traveling around Latin America, there are you know, different places have their different phrases, but that one’s special. And it’s translated it’s Pura is P U R A, right? So like the pure life, is that kind of the literal translation? Pure life.
Rolando Campos (04:33.436)
Yes.
Exactly. It literally would translate as pure life.
Jason Elkins (04:41.408)
Okay. All right. Very, very cool. Thank you for sharing that. I just I learned something, so thank you. And you mentioned some one thing interesting. You said there aren’t any other lodges or hotels around, but you’ve got all this great nature, scenery, culture right around the lodge. I guess honestly the question that popped into my head is, why are there not more lodges around? I’m sure you’ve given that that some thought. Are there
Are there challenges to operating in that area that keep the other operators out, or what are your thoughts?
Rolando Campos (05:12.221)
Well, that’s a very good question, Jason. And I think it has to do with the opportunities. You know, investing in a completely new area of the Biden path, it always takes time. It takes longer than you would have taken in other parts of the country or a already developed destination like Costa Rica. And if you have the resources to invest, probably you will go and look for areas that are already on demand.
Jason Elkins (05:40.483)
Mm-hmm.
Rolando Campos (05:41.33)
But for me, was a personal thing. As I mentioned before, I come from a larger background in the travel business, and I’m from here. So my mother was the school teacher of this very small town. We’re about 300 people in this community only. And my father’s family is also from this small village. So, and I thought it was beautiful. And the more I traveled the world, I said, I’m such a lucky guy to live where I do. And somehow it’s, know, that feeling.
inside where you want to share what you have with everyone. And it was on my wish list of all times. Someday I wanna build a little lodge. I think it’s beautiful. I think it’s in the middle of the country. It’s a good connecting point with the rest of the country and so on. So it was more of a personal thing than an investing.
planning, you know, probably if I had planned it from the investor’s point of view, I would probably have gone to a more popular part of the country. It’s here, it’s been hard, of course, and I’m sure this applies to anywhere in the world where you want to go and change things and do things differently. And it takes time. But I think it’s very rewarding because when people come and they see the place and…
and the feeling around the peacefulness around there is this sense of silence where I’m sitting right here in the outside the restaurant and it’s just the birds singing around and the volcanoes in front of me and you have this beautiful peacefulness, know, atmosphere. And I think it’s worth, I think it pays off even though it’s slow, the efforts of doing something new and…
I hope also that it will be an inspiration to other entrepreneurs to also start their own business in the travel community with more lodges or restaurants or, you know, different kinds of attractions that can be around, but definitely it’s a place to grow and I’m sure it will happen.
Jason Elkins (07:49.24)
I I love that because I’ve been around a w a few days and and I’ve had a lot of conversations. And I agree, there’s definitely, you know, if you get a group of investors together and say, okay, we wanna open a lodge, a restaurant, some sort of operation, and they’re just looking at it from the financial standpoint. It’s like, well, there’s ten lodges over in this area, so they’ve got a good infrastructure. It’s there’s a lot of people already going there. There’s
Cooperative marketing for the area, whatever. So we should just put it there. But then you get someone like yourself that has a a a different vision that’s connected with an area that they know is beautiful and they know is a good place to go and they’ll and they’ll take that risk and put it out there. And that’s always inspiring. And I think that’s the one that like when the people find it and they go to your place, they’re like, wow, I had no idea this existed. You know, because
Rolando Campos (08:45.576)
bright.
Jason Elkins (08:46.616)
‘Cause maybe they’ve been to Costa Rica before. Maybe they went and stayed in one of those or other places. And then they come to your place like, wow, this is totally different. do you experience that with your guests? I’m sure you do.
Rolando Campos (08:55.783)
Yes. Yes. I experienced, I experienced exactly what you’re saying. And, and even with the local market, I get a few Costa Ricans on the weekends and especially on the weekends. they’re like, wow, I didn’t know this existed or this is so close from my house. It’s only 10, 15 minutes away. And I have no idea this was here the way it is. And it’s very sad. There is a big satisfaction. Last year I, I, I have a client in the UK.
Jason Elkins (09:19.522)
Yeah.
Rolando Campos (09:24.367)
And she came with a tour operator at the beginning of the year last year. And then she came back around October, November, and she has already booked for this year again. And I’m like, wow, that’s three times I guess from the UK coming to Costa Rica. That’s first big right there. People don’t travel so often to the same destination, especially Long Hall. And the three times.
Jason Elkins (09:37.922)
Yeah.
Jason Elkins (09:42.222)
Mm-hmm.
Rolando Campos (09:49.736)
They stayed at my place. The first time they stayed only one night, which was the night before they flew back home. And the second time they stayed three nights at the beginning or two nights at the beginning and one night at the end of the trip. this next visit will be three times straight at the lodge. I’m like, yeah, I think, I think the, when I see that, that kind of, of cases, I feel like, yeah, yeah, I’m doing something right.
Jason Elkins (10:16.268)
You’re doing something right.
Rolando Campos (10:19.398)
My mission, my division of my company is to provide a place where you will feel at peace and enjoy the surroundings and be a better person. And when you walk out of the lodge, you will be a happier human being than when you walked in. And I have to say that over 90 % of the cases, we achieved that. I have a wonderful team. I have really, truly the best team I could dream of.
And again, everyone is from the community. Everyone live close by with an area that I like to remark this is totally new. It’s off the beaten path. And so this thing feels like, wow, this is a different kind of job that we all get in this town. And there, and we’re not used to working in tourism here. And the, think it has to do also with the attitude.
the attitude that you can see from the staff is different that that attitude you see in other parts in Costa Rica or outside of Costa Rica that are already popular in tourism. You know, it’s like here. And I say, you know what, we, we are good in service. And the kind of service that I want to provide is the home service, the homey service. It’s like when you have a house with your family and you have
Jason Elkins (11:28.354)
I yeah.
Rolando Campos (11:45.685)
visitors coming to stay with you and you know, they will stay two or three nights with you and they are your friends, your lifetime friends. And what do you do? How do you treat them? Where do you take them out? What do you show them in your town? Well, that’s the way I structured the service at Chayote Lodge. I tell my team, they’re coming to see us because they love us and we love them and we’re gonna treat them like personal friends. So.
The type of service that we provide, it’s on that level. You know, it’s not the structure, beautiful five-star, well-written scripts of how to greet a client, how to answer the phone, how to serve, how, you know, how to say goodbye. And that’s fine. It works for that, for that kind of places. But here I said, this has to be a Pura Vida experience. That whoever comes here, they will feel they’re just
happened to arrive to a friend’s house and be treated as a friend. And so far, I think it’s worked.
Jason Elkins (12:51.82)
I I agree completely. And I also recognize it’s not for everybody. There’s other business models that that kind of work for the people that are doing them, but I I see your passion for you know, a lot of our listeners are just listening to this. You know, it’s an audio podcast. And they can’t see the look on your face. I wish they could, because it it’s pura vida, right? It just the look, everything. but I also, you know, I think of maybe a community where you’ve got I kinda mentioned earlier, like a community where you’ve got
Rolando Campos (13:11.828)
See then.
Jason Elkins (13:21.038)
10 lodges, guest houses, hotels, or whatever, maybe a more built-up area, it typically doesn’t feel that way. Not that a lodge in those areas can’t really make an effort to try and treat people like friends and family or you know, welcome visitors, but it just feels different. As someone that’s done an awful lot of traveling around, when you go to a place, well, honestly, when I travel
I kinda like to be away from the beaten path. I don’t necessarily wanna be where all the other, I don’t know, tourists or travelers are. I really appreciate the opportunity to to connect with locals. Maybe maybe this sounds weird, but so if I go to a small town where very few people visit, I’m just welcome differently. It’s just like you know, like, wow, what are you doing here? You know, ’cause I look different, I definitely sound different.
And what are you doing here? And they’re just so much more gracious and just so much more likely to want to show me around because they’re not I guess the term is not tired of the visitors. You know, it’s it’s like a new exciting thing, even though the lodge has been around a while and we’re gonna get into that. I can appreciate that the local community might be a little bit more welcoming and want to wanna share stuff.
Rolando Campos (14:31.12)
Exactly.
Jason Elkins (14:45.546)
I I’m not sure I’m going anywhere with this Rolando. But I also I wanna ask, I suspect that for you as a business, and this is not a business podcast, but for you as a business operator, you can find really welcoming, lovely people to come join your team. And I suspect they stick around longer. They’re probably have a better experience.
than maybe some of the staff members that are staying in a larger or more touristy area where, you know, they work one year at this lodge and then they move over to the other lodge. And then, you know, there’s always, you know, new exciting opportunities to go to different lodges where I suspect your team feels more like a family. And and it’s just like you said, it’s a great place to work probably for most of them.
Rolando Campos (15:36.211)
Yeah, totally. Especially because of the size of the community and the job opportunities around. But it’s not the way how I want to present it to them. But I said, you know, we all have to be happy. We work with people. We’re not, we’re not building cars. We’re not, you know, making clothing in a factory. We’re working with people. And every person who comes here, every person who travels,
Jason Elkins (15:40.279)
Yeah.
Jason Elkins (15:49.142)
Mm-hmm.
Jason Elkins (15:58.018)
Mm-hmm.
Rolando Campos (16:05.8)
They have a dream. are first, we have to understand that they are hardworking people. They work to save, to travel. They have the most limited thing they could afford, which is time. They have only X numbers of days per year to travel and discover whatever they want. So they are trusting us with the most
valuable asset they have Which is time They don’t have a second time It’s only one day at the time when may 27 is gone. It’s gone. It’s gone forever There will never be a second may 27 26 It’s only one day with that date and they decided to spend it at my lodge So we have to make sure that we give them what they deserve what they expect and go above that
because there will not be a second opportunity. the way how we appreciate their confidence, their trust is by delivering a good quality service, a good value for their money, a good experience, and that’s where we work every single day.
Jason Elkins (17:05.4)
Mm-hmm.
Jason Elkins (17:26.126)
You know, I hear what you’re saying loud and clear, and I agree with you a hundred percent. It’s for most of the guests that are gonna visit you, or for a lot of the travelers, it is that it’s that time thing. and I’m curious, I’m just gonna ask you, do you sometimes do you think it’s difficult to convey that to staff or people that are working in your community that maybe perceive
travelers as they’ve got a lot of money. They can go wherever they want. So it it I can see where it’d be like, they’ve got money. They can go anywhere. They can go on vacation all the time because they’ve got all this money. So I guess the question is, is it challenging for you? Do you feel like you really have to remind them about the time thing? Because it might not be something that’s obvious.
Rolando Campos (18:17.35)
Yeah, it’s you have to remind it and I think this this this is good for everyone
Jason Elkins (18:20.099)
Yeah.
Rolando Campos (18:24.762)
And you have to remind it and you have to create new ways to remind it. Because otherwise it grows old. So I tell them, you know, we’re all customers. At some point of the day we’re customers. How do you like to be treated when you go to the supermarket? On your day off when you go to eat at a restaurant? Or on your vacation time when you go to the beach?
Jason Elkins (18:34.893)
Mm-hmm.
Rolando Campos (18:52.862)
We have X numbers of vacation days a year. How do you want to spend them? How do you want to be treated? in trying to grow the empathy on them, I think is the best way. And that’s a repeating speech. know, we’re here.
Jason Elkins (19:05.195)
Mm-hmm.
Jason Elkins (19:09.838)
Mm-hmm.
Rolando Campos (19:13.108)
to serve on the nice human way. We’re here to share what we have. And we have to be conscious about what we’re doing. And we as the business, let’s say, we have to keep reminding our staff of that. And I think it works. And I think people are empathic. People have to understand that the team has to understand that.
our visitors come here and they had a choice. First, they could have gone to another country, but they choose to come to Costa Rica. That’s number one that we have to be grateful for. Second, in Costa Rica, I don’t know, there are 50,000 hotel rooms in this country. They could have stayed at any other one, but they choose to stay at ours. So we have to deliver. And the best way to deliver is to things with passion, with love.
Jason Elkins (20:02.382)
Mm-hmm.
Rolando Campos (20:11.794)
transmit that to the client. You know, make them feel welcome, make them feel special. And this is not a motto. It’s that they are special and they are truly special. mean, how can I feel about someone who had the option of going to stay at any other of the thousands of hotels in Costa Rica if they choose to stay at Chayote Lodge? How can I feel about it? I have to feel
Jason Elkins (20:37.698)
Yeah, yeah. Yeah.
Rolando Campos (20:41.586)
very good first, then I have to be very reciprocal on what we’re doing for them. And that goes from the kitchen to the maid, to the gardener, to the front desk. Everybody has to be on the same mood.
Jason Elkins (20:57.676)
I I see so I see and hear so much pride in your voice and commitment to this. I’m curious, do are your staff generally able to appreciate that as much as you are? Because you can say, Wow, isn’t it great they chose our place? That says you know, number one, I picked the right place, I developed the right place, but also you hired the right team. And then does your team is your team able to look at that and say, Well, isn’t this friggin’ cool?
Look at this, this is part something I’m part of. And these people are coming back, you know, three times. Or are they able to see that? Do you feel that from them as well?
Rolando Campos (21:36.915)
Yes, yes, I truly do. And I see their authenticity when they’re working and their love for the job and for the Lodge. And they are constantly bringing up ideas. So why don’t we do this? We should change this. Or I don’t like how that’s looking or, having the team involved in the mission of the business is crucial. It’s crucial because they are part of the Lodge.
Jason Elkins (22:03.426)
Yeah.
Jason Elkins (22:06.946)
Yeah. Yep. That’s
Rolando Campos (22:06.996)
You know, they, and if you go deeper and if you have to define what’s, what’s the lodge, what’s the hotel, what is it? Is it the rooms? Is it the view? Is it the stuff? Is it the food? What is it? It’s the union of all those very different things. And you have to get the suppliers, the, and the staff and the clients and everybody has to go.
Jason Elkins (22:25.123)
Mm-hmm.
Rolando Campos (22:33.978)
Even the clients have to go. I keep telling my team, know, let’s picture this way. We’re movie directors. That’s what we are. But we’re not the actors. We’re only the directors. So what’s our job? Our job is to make sure that the stage is ready, that customs are ready, that makeup is ready, that lights are ready, that everything is ready. So when the actor comes, they have to play.
Jason Elkins (22:43.117)
Mm-hmm.
Jason Elkins (22:59.032)
Mm-hmm.
Rolando Campos (23:02.878)
They have to do their job. We will not do their job. I cannot.
Jason Elkins (23:06.68)
Right. Yeah. And how do you and how do you find the job of the actor?
Rolando Campos (23:11.292)
I find it great because everything is already set up for them to come and do their job. And what is their job? Enjoy. Grow inside, admire nature. I see them looking at the hummingbirds and they go for hours looking at the hummingbirds. And well, that’s their job. They’re performing. That’s what they are supposed to do. That’s their type. We have to make sure that we have the right plant with the right flower.
Jason Elkins (23:19.798)
Yeah, that’s what I was yeah, that’s what I was getting at. Yep.
Jason Elkins (23:30.232)
Yeah, yeah. Mm-hmm.
Love it. Love it. That’s a great analogy.
Rolando Campos (23:40.488)
for the hummingbird to come.
Jason Elkins (23:42.671)
Love it. Hey, let’s let’s do this because we’ve talked a bit about kind of the environment, the culture, the people, and all that stuff. I do want to touch on before we get into the history, I do want to touch on a little bit around the activities, because my understanding is not just a lodge. You can help them leave the lodge and do things. So what other kinds of activities are in the area? How do you how do you run those? What should people know about other than
Wow, it sounds like a great lodge, great staff, great place, but what am I gonna do? You know, it comes up, right? Yes.
Rolando Campos (24:15.869)
Exactly. And that’s very important because I always say, regardless of how beautiful a hotel can be, no one travels for a hotel. People travel to have an experience. So again, when it comes to building the experiences, it was the same philosophy. said, okay, I have friends coming to see me when I have not seen them in 10, 15 years, and they’re coming from abroad. And they’re going to stay one week with me. What am I going to do every day?
Jason Elkins (24:24.085)
Exactly. Yeah.
Jason Elkins (24:43.374)
Mm-hmm.
Rolando Campos (24:46.857)
Right? And that’s where we start the planning of the different activities. So right now I have over 10 different activities that people go from here. They have, we have the cloud forest hiking. We have the watching, we have a waterfalls. We have the blue falls where people can go swimming actually in a turkish blue river. Very, very beautiful. We have the volcanoes. We have the Poaz volcanoes. We have the hot springs about one hour from the lodge.
We have coffee tours because we’re in the middle of the coffee country. Now we have a coffee cupping tour. We even have a painting workshop for people to learn how to paint ox carts, which is something very famous in Costa Rica. So there is a lot of activities and we have actually divided them in two different kinds. We have the the cultural side that we want to offer and we want the nature side because there’s something also I’ve learned from my from my career.
people come to Costa Rica because they are motivated by nature. They wanna see the volcanoes, the rainforest, the cloud forest, the wildlife, the wetlands, the beautiful beaches. But when they get here, they discover something that it was not in the radar, which is the people. And when they fly back home, you ask them what was the best part of Costa Rica? And I tell you, 90 % of them will say the people. So I said, okay, let’s build
a product where we bring people closer. So we have activities where we go and eat street food in a local soda, where we have a cooking experience in a local home. And actually I have a guest only two days ago and we took her to the cooking experience in this beautiful town, this beautiful house from the village. And the lady still cooks with wooden
stove and that’s the only stuff that she has. And it was Sunday afternoon, so all her siblings comes around and she has 11 siblings and the house was full of people. And my guest was cooking three different kind of local, very authentic dishes. And then they all have dinner together. I’m like, that’s what this is about. This connecting people, it’s what it’s about. And in this case, she comes from a tour operator in the US. She was on a site inspection.
Jason Elkins (27:05.878)
That’s super cool.
Rolando Campos (27:15.567)
and they specialize on cooking tours. It’s called the International Kitchen and they run tours throughout the world just for cooking experiences. And she was mentioned, I love it. She said, this was so authentic. It’s so authentic. know, it’s not the cooking class you do at other beautiful destinations and they are the best ones too, but this one is so real, so authentic. So again, all the activities are designed with that vision.
Jason Elkins (27:19.113)
yeah, okay.
Rolando Campos (27:44.822)
It has to be something that locals would enjoy that is beautiful. And you as a visitor will feel safe in a controlled environment, you know, and enjoying yourself. So again, we have the bear watch in the cloud forest, the rainforest, the volcanoes, zip lining, hanging bridges in the cloud forest. So there is really plenty of things to do.
Jason Elkins (28:10.552)
Curious when you started you okay, we want to do some sort of cooking class, and you find somebody in the community, maybe this woman that you were describing that’s still cooking with wood fire or wood stove. How does that go when you first approach them? Are they excited, excited, skeptical? I’m just curious what what that looks like. Yeah, exactly. And then what happens?
Rolando Campos (28:30.117)
skeptical. It’s an acceptable moment because their first reaction is like, no, I’m embarrassed. I do not speak English. Who are the people? And then they don’t feel their house is beautiful enough. I said, your house is so beautiful. It’s just a regular house of the community and it’s a beautiful house. And you just talk to them, but there is an advantage here. They are nice people by nature.
Jason Elkins (28:40.952)
Yeah, yep. Mm-hmm.
Rolando Campos (29:00.443)
And they want to help. They truly want to help. And you can see that. So at the end, it becomes something natural. And for that, that first experience, it’s huge for them because they have never done it before. Like anything that it’s your first time, it’s going to be always big. And then you get used to that. And, and, and I think it’s a win-win. Everybody’s And, and, and also, and also
Jason Elkins (29:19.414)
Yeah, scary, intimidating. Yeah.
Jason Elkins (29:25.152)
Mm-hmm. It’s it
Rolando Campos (29:29.407)
Taking this to a more social analysis, when it breaks their routine, they have a quite steady way of life, you know, that you can predict every day is gonna be similar to the previous day in a very small rural town where things don’t happen too often. And then suddenly you have strangers walking into your home and eating in your kitchen.
Jason Elkins (29:49.889)
Mm-hmm.
Rolando Campos (29:59.056)
So for them also it becomes an activity. It’s not only for the visitor, but for them it’s also an activity. They’re breaking the routine, they’re experiencing something new, they are meeting new people, they are exchanging their Facebook accounts, now they’re following each other, now they share photos. And suddenly you see that both lives are touch. Both lives
Jason Elkins (30:27.31)
Yeah.
Rolando Campos (30:28.479)
gain something for their future days. And that’s something that is also beautiful.
Jason Elkins (30:35.288)
I love it because what I’m because I’ve spent enough time in you know different communities, especially Latin communities. And I’m just sure that this woman had probably never had do you guys do you use the term gringos there to describe yeah, I I suspect so. So that I’m just gonna make it easy and say they’ve never had a gringo in their house in ever. Like you know, however long they’ve been alive, you know.
Rolando Campos (30:50.1)
Yes.
Jason Elkins (31:03.282)
And then you’ve got the the tourists, maybe I shouldn’t use the term gringo, but you’ve got a tourist from, you know, North America or Europe that’s never been in a a real house in Latin America. You know, they’ve maybe stayed at a lodge, they’ve maybe toured a a house museum or a s something like that. But those are huge things. Those are really cool for bringing people together. It’s
Rolando Campos (31:25.225)
doesn’t really grow. Yeah.
Jason Elkins (31:29.122)
Yeah, it it’s great to be out with a guide looking at birds, doing bird watching, and I think that’s a great activity as well. But just go into somebody’s house, like you know, and for both sides, that’s that’s very cool. I’m happy to do that. you actually said something, it’s it’s not super important, but I do want to ask because I’ve kind of come across it and I I just am curious. You mentioned coffee cupping. I guessing a lot of our listeners don’t know what that is, or maybe they all do, and I’m the only one that doesn’t, but
Just real quick, what is coffee cupping?
Rolando Campos (32:01.874)
Yeah, coffee cupping is the…
Rolando Campos (32:06.684)
ability to qualify coffee through different techniques. So we have this professional, this man that is whose profession is exactly to qualify coffee. So they will, he will bring seven different type of coffees. You just first have to see the dry bean, the different kind of beans, the smell, and then when the coffee is roasted and grounded, and then they pour hot water.
at different cups with different type of coffee. Then he will teach you how to flavor it. And because he had seven different ones, you will learn how to differentiate them. Some are more fruity than others, some are more sour than others. And it’s like wine tasting. It’s like wine tasting and at the end you will be able to see what coffee is of better quality.
Jason Elkins (32:58.378)
Okay. That’s what I was that’s what I was thinking. Okay.
Rolando Campos (33:06.65)
And it will also help if you like coffee, it will also help you pick in the right coffee for your taste and for your body. Because you I’m sure you’ve heard people that said, that coffee really gave me a stomach ache or whatever. And you don’t know why. And there is always a reason for that. Why? So understanding that from the scientific point of view is what they learned in this workshop, which is really, really beautiful.
Jason Elkins (33:20.29)
But you don’t know why. Okay.
Jason Elkins (33:34.095)
Okay. That’s very cool because I I think a lot of people that haven’t had the opportunity to do something like that or visit coffee farms, you know, i in the States, you walk into the coffee aisle and there’s everything from Maxwell House to Starbucks to whatever you can imagine. And if you’re like me, you’re just like, Who which do I choose? You know? And it that’s that’s pretty cool.
Rolando Campos (33:56.264)
Right.
Jason Elkins (33:59.565)
There’s an awful lot of people that drink coffee but don’t really know why they drink what they drink and they just kind of drink whatever’s put in. So anyway, that that’s that’s that’s pretty cool. All right, let’s let’s dig into where you were because you mentioned a couple times. You’ve got 30 years in the tourism business, and I know it’s not out all at the lodge, but we’re gonna go back even further because you mentioned that you grew up in that area. How far back do we need to go, Rolando, to kind of get a feel for how you ended up doing this?
Rolando Campos (34:28.084)
Well, yeah, I don’t know. I finished university in the… Yeah, because it’s very easy. When I finished school in 1992, I went for hotel management. Then I got a first job in a hotel up in Guanacaste in Tamarindo. I didn’t really like it. So only six months later I quit and I went and applied at a DMC in San Jose. And I got a job there.
Jason Elkins (34:34.657)
we we’re going further than that.
Jason Elkins (34:56.855)
Okay.
Rolando Campos (34:57.628)
I worked for, it was called in those days, Swiss travel. And I worked for Swiss travel for 30 plus years. And I started in a hotel selling tours, in a tour desk. And then I grew up within the company. I was then in charge of Open Guanacaste, which is the Northern region of Costa Rica. Then I was in product, I was in sales, I was in marketing, and I was the director of sales for the last 15 years. Then about in 2010,
Jason Elkins (35:09.614)
All right.
Rolando Campos (35:27.284)
I got the opportunity to buy this piece of land of about four acres in the town where I live.
Jason Elkins (35:31.383)
All right. Stop there. Stop there, Rolando. Stop there because this is your life and you’re moving through it really, really fast. I wanna dig a little deeper and I wanna go back to you mentioned that when you I I don’t know the the school system there, but you mentioned you went to school for hospitality management, right?
Rolando Campos (35:38.324)
Yeah. Okay. Yeah.
Go ahead.
Jason Elkins (35:53.945)
But let let’s go back to when you were a little younger. I wanna see what was little Rolando Rolando’s life like at at home. What were you you know, siblings, stuff like that? What were you you know, what were you doing when you were, let’s say, I don’t know, let’s pick a number, ten, twelve years old?
Rolando Campos (36:11.209)
Well, I have to say it was a very beautiful life. don’t know if it’s because we say every pastime is better than that. That’s my dog barking there.
Jason Elkins (36:14.07)
Yeah, it’s a way why do you want to skip over it so quick? Portavida.
Jason Elkins (36:21.867)
Yeah.
Rolando Campos (36:23.637)
I grew up in this small town and we went to school like any other kid, but in the summertime, which was your winter time, December, January, February, is coffee picking season. So we have to go and pick coffee. And that’s what I did when I was in elementary school, when I had it while I was in high school. And it’s a job that you don’t like. You’re forced to do because that’s the only job you can do at that age.
Jason Elkins (36:47.863)
Okay.
Rolando Campos (36:52.135)
and especially in a small town. But you know, you have to be at the coffee plantation at six in the morning. Plants are cold and wet. You miss your vacation time working in a coffee plantation while you cannot go and play with your friends.
You have this basket around your waist picking all the red beans one by one. In that process, you run into any kind of accident from worms that will eat you in your skin to dropping your coffee and then collect it by hand, all thousands of beans. And you know, so it’s a job that you don’t want it.
Jason Elkins (37:34.67)
You gotta pick the same beans twice.
Rolando Campos (37:40.234)
But at the end you get used to that. And then it becomes beautiful. And then it becomes philosophical. And then it becomes philosophical. then when the years pass by, you think about those times and you’re like, wow, I do miss that. The conversations and the jokes you made in the coffee plantations, the people that you made. Lunchtime was the best and I can guarantee you.
Jason Elkins (37:40.536)
Was it
Was it
When you’re when you’re done with it, it’s beautiful. Right.
Jason Elkins (37:58.639)
Okay.
Rolando Campos (38:09.235)
You talk to anyone who has picked coffee and their answer is gonna be the same. You eat cold food, cold rice and beans with a lemonade and that’s the best tasting food you can dream of. So.
Jason Elkins (38:23.31)
Because you’re because you’re tired and hungry. Because you’ve been working your ass off. What let me ask you this though. Yeah.
Rolando Campos (38:26.587)
Exactly. Exactly. It was beautiful. What I never thought, and we’ll get to this later, the Lodge is designed after coffee. So the design of every room is after coffee picking, after coffee receiving station, all the decoration, the architecture, everything is around coffee. I had never thought in those days that I would ever have a hotel inspired in coffee.
Jason Elkins (38:58.606)
Did you that is super, super, super cool. I’m happy we went back a little further. Thank you. was so you mentioned your friends and your colleagues were like, was it one of those things where it was pretty much all the kids were doing this? And was it only kids or were there adults picking coffee as well? I just wanna kind of imagine what that looked like.
Rolando Campos (39:18.781)
Yeah, well, it’s a family thing. At least in those days was a family thing. So you have the parents and the kids picking coffee. And not everybody in the community, of course. Now we’re talking of larger communities. Usually people, poor, more poor families to let’s say mid-families. That will be their occupancy in that time of the year in towns like where we live, where we produce a lot of coffee.
Jason Elkins (39:45.999)
Correct me if I’m wrong. I I thought I I did a coffee tour somewhere in probably here in Colombia, and maybe that’s the difference. And I thought that I’d learned that coffee beans, there is a period of year where they produce more coffee, but that it’s something that actually is harvest mostly year round, and maybe there’s a difference between Costa Rica Okay.
Rolando Campos (40:05.439)
No, there is only a season because it takes one year for the coffee beans to be ready. So after the third year, the plants start giving coffee and then it’s a one time a year production.
Jason Elkins (40:12.257)
Okay.
Jason Elkins (40:20.182)
Okay, and it’s kinda that I think you mentioned a few weeks. Okay, which is why they need everybody that’s available to come out come out and do it.
Rolando Campos (40:21.115)
And it lasts a few weeks only.
Exactly. And that’s why, for example, in Costa Rica we have the school breaks in the same time of coffee season. The children could go from school to pick coffee.
Jason Elkins (40:35.918)
Jason Elkins (40:40.172)
Wow, isn’t that nice? And did you do you remember, did you like openly say to your parents, I don’t wanna do this? I this sucks. I’m sick, I don’t feel good. I mean did
Rolando Campos (40:50.697)
Well, you have to, it was very interesting because my mother, was a school teacher and what I did exactly. she would go, she would go and she didn’t, she didn’t have the need to go. But I remember her saying that when she was a small child or when she was a child, she had to go. And for her, was like remembering those days. So I guess.
Jason Elkins (40:56.91)
Uhhuh. So she was off as well. Uhhuh.
Jason Elkins (41:13.55)
Okay.
Jason Elkins (41:19.17)
So the maybe the first time she did it, she didn’t enjoy it as a kid. But when she was going back in with her kids to do it, it was like, but this is something I did when I was a kid and I want to share it with you. So she’s probably she’s probably walking around smiling, isn’t this great? And you guys are like, Yeah, it’s you All right. I I’ve I’ve had some experience like that with my family. how many siblings did you have in your family? Okay. A brother, a sister? Okay.
Rolando Campos (41:22.503)
Exactly. Like everybody.
Rolando Campos (41:29.842)
except
Rolando Campos (41:33.619)
Yeah, exactly. You describe it perfectly.
Rolando Campos (41:43.785)
I have one, I have one simply. One brother, he’s a piano player.
Jason Elkins (41:49.529)
Would he would he describe the coffee picking pretty much the same way you just did? Yeah. Yeah, all right. And is he younger, older? Okay.
Rolando Campos (41:53.619)
Yes, I would say so.
Rolando Campos (41:58.282)
He’s older and he went for music. So he’s a good piano player and a music teacher in high school. And he made me go into buying a piano for the lodge. So we have a beautiful acoustic piano in the restaurant and he comes to play every Sunday and he’s there for also gets to play. So suddenly you have guests just standing up and going to play the piano and enjoying their life.
Jason Elkins (42:13.977)
cool.
Jason Elkins (42:23.022)
It’s very cool. Does he as far as you can recall, I mean obviously he’s engaging with your guests now when he comes to the lodge and plays. Do you recall him ever ha expressing an interest in tourism or hospitality or did he just went straight into music? He knew his thing.
Rolando Campos (42:30.869)
Mm-hmm.
Rolando Campos (42:40.351)
He wanted a strain in the music.
Jason Elkins (42:42.934)
That’s that’s that’s very cool. Why did you choose hospitality management?
Rolando Campos (42:49.683)
That’s good question. When I was 17 years old, and probably that was a life-changing decision, I went to the US for a year as an exchange student. So when I came back in 89, I spoke English, which was not like the norm in those days in Costa Rica. So then I have to pick what to do after that. So I said, okay, of course I’m gonna go to university. And I said, well,
I had already been abroad for a year. In that year, I learned to admire the beauty of Costa Rica. And I said, Costa Rica is so beautiful, that it will only take time for people to discover it, and people will line up to come to Costa Rica. So I think the future of Costa Rica is gonna be tourism. So I’m gonna go for that. So I went to school.
Jason Elkins (43:41.432)
Yeah, yeah.
Rolando Campos (43:49.824)
thinking that that was gonna be the future. And I remember the day I came to the local little, to the central park in my town, it was a bigger town than were the Luchies. And we all gathered together, all the high school friends. And I remember I came back and we all had to go to register for university the same day. So that was the…
conversation that night and what did you register for? What are you going to do? And there you have lawyers, people going for law, for medicine, for architects, for engineering. And I’m like, I’m going to go for tourism. And I remember a friend said, what? Why are you going to pick that? You better do a cooking class. How can you think of that? Well, you will see, it will work.
Jason Elkins (44:31.362)
Mm-hmm.
Rolando Campos (44:46.023)
Now he’s a lawyer. He’s been a lawyer for 30 years and I’ve been in the travel business for 30 years. And now we meet every, you know, whenever we meet every year or whatever, like, okay, let’s see how we have both enjoy our lives. So I think it was a good decision. And I like.
Jason Elkins (44:51.341)
Uh-huh.
Yep.
Jason Elkins (45:03.714)
Yeah, yeah.
Jason Elkins (45:08.258)
I think so but you know, it’s your experience is not that different from a lot of people, especially a lot of people that have been on this podcast, is you know, when they decided to go be a guide or be a you know, to work in tourism, I think a lot of them, their families, their friends, said the same thing. You know, mothers and fathers that imagine their kid being a lawyer or a scientist and and then he sh you know
He or she shows up and says, I’m gonna be a tour guide, or I’m gonna open a, you know, do bicycle tours or food tours or whatever. And I remember the first time I mentioned to my family that I wanted to be a fly fishing guide and go into tourism. I got no support. I shouldn’t maybe they’re listening. My mom might say, I I was encouraging, but I don’t know. It was, how are you gonna make money doing that? And don’t you think you
Rolando Campos (45:42.081)
yes.
Rolando Campos (45:57.301)
Really?
Jason Elkins (46:05.944)
should be responsible and do something else. And here today, you and I are sitting here having this conversation, hopefully living our best lives. so I get it. And there was there was something else that I wanted, Yeah, I think we need to dig into the whole exchange student thing. I’m happy again, I’m happy we went back far enough to touch on that. I guess the first question is how did that come about? how were you able to do that? What
type of organization allowed you to do that. And then I want to hear more about your actual time overseas.
Rolando Campos (46:43.145)
Yeah, well every year we had exchange students in high school in my community and there was there is an organization called AFS, American Field Service and they provide a scholarship so you would apply for to be part of their program and it would take one year the process to be approved so during that year you have to go through several tests and screening.
to finally be approved or not. And I was approved.
Jason Elkins (47:14.914)
What what kind of before we go on, what I’m just curious, what does that mean when you say we had to go through tests and screenings and all that stuff?
Rolando Campos (47:19.977)
Yes, well, they have, remember this is so many years ago. We will have like monthly meetings where they will go through different subjects and talk about social issues or political issues. And you have to learn and you have to study and then you have to share and you have to do team building activities. Probably they will measure your capability of team building and working together and your personality for exploring, you know.
and how to adapt to new ecosystems and how would you go away at 17 and move one year from your house? How mature are you for that? Probably they have different kind of statistics or way how to measure that and do that because I do remember at the beginning, in those days maybe we were 500 people applying for that and maybe 100 could travel. So let’s say.
Jason Elkins (48:14.846)
Mm-hmm.
Rolando Campos (48:17.909)
400 were not qualified during the year. And at the end, they send me or I was lucky, very, very lucky to be sent to Missouri. I was in for a year, young, very, I tell you. That happened in my life.
Jason Elkins (48:30.254)
That was lucky. Which let me before we get into discussing Missouri and the differences between Missouri and Costa Rica, I know it was a long time ago, but if you were to guess, what do you think it was that the organization was you kind of mentioned what the testing and the qualifications I’m curious, what were they trying to avoid?
Like when they’re like we wanna pick a h we’ve got a hundred spots and we’ve got five hundred kids. We wanna pick the one hundred that are most likely to actually stay the whole year and not wanna go home? Or is it something else?
Rolando Campos (49:11.669)
I think they were, my guess now that you mentioned and I think about it, I never did before, probably they use different kind of criteria. Probably they try to do.
selecting people from different parts of the country. Because you have these programs, put it this way, they provide you a scholarship to go abroad for a year to come back with a foreign language, with a vision totally different than the community you left a year before, and those become leaders in that community. So probably I would imagine they try to randomly pick
people from larger towns, from small communities, from bigger cities, from different parts of life. Because here in this organization is huge. mean, they have been, I I think it started in second World War and you have AFSers all over the world and you have big leaders, big leaders. People have been presidents of countries or big businessman and whatever that started or they, they who did they.
year abroad with AFS. So I would imagine it takes different profile of people. People on economic slow or higher social incomes and very low social incomes that economic incomes that could balance, you know, when they came back to their own countries to do something for their communities. And you see them in Africa, in Asia, in Latin America, all over the world.
Jason Elkins (50:30.904)
Got it.
Jason Elkins (50:47.662)
Okay.
Jason Elkins (50:51.694)
So it i what I hear you saying is they legitimately were trying to make the biggest impact. We want to take the kids, number one, who will actually see it through. Cause if they send if they just pick a hundred kids at random and you know, fifty of get homesick after two months and come home, then they wasted all that money and and it didn’t make an impact. So pick kids that’ll see it through, but then will also
Rolando Campos (50:57.724)
Thank much.
Jason Elkins (51:18.168)
come back and make an impact in their communities. And this is on both sides. I I I’m envisioning it’s not just what can we do to make the Colombian or Columbia, the Costa Rican economy better. How can we make an impact there? It’s take kids from the US or other countries and have them go experience Costa Rica, Latin culture, and then bring that back to their communities as well. so it’s it’s a two way street. It sounds like. Yeah. Yeah. That’s
Rolando Campos (51:21.973)
It’s not you, are you?
Rolando Campos (51:44.297)
Yep, it is.
Jason Elkins (51:46.617)
That’s pretty cool. All right, Missouri. So you said you were very lucky to go to Missouri. I love Missouri. Anybody that’s listening that loves Missouri, it’s it’s amazing, wonderful place. And what was do you remember what your first thoughts were when you landed in is it Kansas City or where did you fly into?
Rolando Campos (51:56.575)
Beautiful.
Rolando Campos (52:06.015)
Well, we flew from Costa Rica to New York. We stayed one week at a campus at a university in New York, all the kids from all over the world. We met them. And then after that week, there were, they gave us, I guess, basic information of the country and whatever. We were sent to the different states and I flew to Kansas City. And I remember.
Jason Elkins (52:09.547)
okay.
Jason Elkins (52:16.033)
Okay. cool.
Jason Elkins (52:28.686)
Did did you know when did you know from the very beginning you were going to Missouri or did you go to New York and then find out what your assignment was?
Rolando Campos (52:36.145)
No, no, they gave us the information or we were going, think maybe like a month or two months before flying there.
Jason Elkins (52:44.768)
Okay. All right. But by the time you got to New York, so you’re all you and you and all the other students, I’m sure one of the first questions was, I’m going to Missouri. Where are you going? Right? I imagine, right? And what kind of res do you remember here you are in New York, which is a little different than Missouri. Do you remember having conversations with the other students and having them like, Missouri, where where is that? Or
Rolando Campos (52:47.637)
yes, you knew exactly where you were going.
Rolando Campos (52:56.565)
It’s not. Yeah. Yeah.
Jason Elkins (53:12.408)
Were you still excited to go to Missouri by the end of that week?
Rolando Campos (53:12.513)
Well, I mean, we were we were 17 years old, so I guess we were all very excited where we were going. I guess some states would be more appealing at that age. People going to California were like, oh, you’re so lucky you’re going to California, you know, that kind of thing. And I was fine. mean, I was happy. I didn’t know anything about Missouri. And I remember you. had exchanged a letter with the host family.
Jason Elkins (53:18.595)
Right.
Yeah.
Jason Elkins (53:28.768)
Yeah, that’s what I’m getting at. Yeah.
Rolando Campos (53:40.595)
Before, before I flew to the U S they had sent me a letter with a photo of their family and in, in the nice letter from the mother.
Jason Elkins (53:47.448)
Back back before video back before video calls. Yeah. huh.
Rolando Campos (53:51.912)
Of course, before we had internet. And I remember the letter had their home address with their zip code. And when I was at the university at this campus in New York, they had my name with the address I was going to and the zip code was different. It was the same town name, but the zip code was different. Like for one number.
And I was concerned. I’m like, my God, is this a mistake? My family in Costa Rica has a different address than the one is showing here. So I remember I was very concerned and I went to talk to one of the leaders and I remember she laughing and I said, you don’t worry. The letter will never get lost in Missouri.
Jason Elkins (54:21.368)
Yeah.
Jason Elkins (54:41.838)
Well that’s one upside of of small communities. So you so it sounds like it was a smaller community. You flew into Kansas City and
Rolando Campos (54:44.746)
Peace.
Rolando Campos (54:50.869)
So I flew into Kansas City and I took a bus. They put me on a bus from Kansas City to Jefferson City. And my host family would collect, would come to Jefferson City to collect me. And we drove to Lake of the Ozarks, Missouri, which was like, I think two hours drive, maybe. I don’t remember. And it was beautiful. And I had the best family you could think of. They…
Jason Elkins (55:14.03)
Yeah, it is beautiful.
Rolando Campos (55:20.169)
became my real family up to today. Actually, my father, passed away only last week and it’s been like a hard time for them and I could not make it there. And but we talk like very, very often they come to Costa Rica every two, three years. I go to see them every two, three years. So it’s been a beautiful, a beautiful, beautiful relationship. And I remember my mother, I called her mom. We drove from
Jason Elkins (55:29.784)
Wow, I’m so sorry, Rolanda. Yeah.
Jason Elkins (55:42.274)
Yeah.
Rolando Campos (55:49.502)
Jefferson City to the lake and she had a job before she moved to the lake. They were originally from Chicago. She had a job selling water mattresses.
Jason Elkins (56:05.486)
Like the water beds back in the day. Okay. All right.
Rolando Campos (56:06.899)
Yes, yes. So yeah, the waterbeds. So she would tell me the whole journey, the two hour drive that I would have a waterbed.
Jason Elkins (56:18.858)
Ha ha.
Rolando Campos (56:20.155)
And I did not understand a word of what she was saying. So I only said, yeah, yeah, yeah, yeah. Finally, when I get to the house, she takes me to the room and she puts my hand on the water bed and I jump and say, water bed.
Jason Elkins (56:37.422)
I I guess this is a good time to ask you. how much how would you rate your English at the beginning of this trip when you arrived in Kansas City? Did they speak Spanish? yeah, that’s that’s good. All right, that’s cool.
Rolando Campos (56:46.645)
None. Nothing. Absolutely nothing. None. I would have my dictionary with me. There was no phones and no Google translator. I would have the dictionary and I would have to go word by word. And I went to a small school, School of the Osage High School, and the people were so nice. I remember one of my…
Jason Elkins (56:57.057)
Uh-huh.
huh.
Rolando Campos (57:13.173)
She would take every day one hour of her school time to teach me English.
Jason Elkins (57:20.31)
It’s so cool. That is. And I mean I I imagine that that’s actually a probably a better because you survived it. And that’s why it’s a better experience. We can say it’s a better experience because you got through it and you learned from it. But Yeah. Did did you feel frustrated at f I’m sure at times you felt frustrated, but I guess the question is when
You got to Kansas City and got on a bus at seventeen, didn’t speak any English. Did you think this is crazy? They they should have told me. They should have made sure that I spoke English before, or were you just happy to be there? That’s cool.
Rolando Campos (58:04.799)
You’re just happy to be there. mean, your goal of living that experience makes everything work. You don’t stop to complain. You don’t stop to ask questions. You just keep going and enjoying it.
Jason Elkins (58:16.866)
Yeah, I love it.
Jason Elkins (58:24.866)
Yeah. Just figure it out along the way. my experience was a bit different, but when I first started traveling full time four and a half years ago, I had been to South America, I’d been to Latin America before, but I didn’t at that time I didn’t have any need to speak Spanish because I was always visiting people that took care of me. But when I started traveling full time and I bought a one way ticket to Colombia, I didn’t speak any Spanish. And but I was in my forties.
And I had a phone in my pocket that had Google Translator on it. So it wasn’t that big of a deal. So I can’t even imagine the experience you had. That’s that’s that’s it’s very cool. What other one thing you mentioned was you realized on this trip how beautiful Costa Rica was and how and came to the conclusion that people are gonna want to go there and visit Costa Rica. So tell me more about that if you can.
Like, do you remember how that idea came up that Costa Rica was so beautiful or it just popped in I mean, it was just obvious?
Rolando Campos (59:29.555)
Well, I mean, I guess after seeing Missouri for a year, I discovered that Costa Rica was beautiful. No, I was very lucky. My family, had a marina, so they had a house on the lake, Lake of the Ozarks, and it was amazing. But no, and I didn’t have to, I have to watch boats. I remember that, but it was beautiful. mean,
Jason Elkins (59:36.684)
You’re you’re saying that, not me, but go ahead.
Jason Elkins (59:51.052)
And you didn’t have to pick coffee beans, I bet.
Ha ha. Yeah, that’s better. Okay.
Rolando Campos (01:00:00.021)
When I see Costa Rica, when I, let me, how can I word this? I have been all my life in Costa Rica, which was not beautiful because it was what I had, right? It was nothing new or nothing spectacular or nothing that will take my breath away. But then when I’m gone for a year and I start seeing Costa Rica with new eyes,
I said, wow, this town is beautiful. Wow. Look at that volcano. mean, I don’t know how many school trips I did to the Poaz volcano. Before I said, wow, this is the most beautiful crater in the world. So when you have the, the, the vision to appreciate what you have right next to you is when I truly believe Costa Rica is a beautiful country that people will want to come and explore.
Jason Elkins (01:00:37.678)
Mm-hmm.
Rolando Campos (01:00:59.082)
And then you grow older and you understand, or you start seeing things differently and putting the puzzle together. And then you get in the business and say, what a fantastic way to help people is travel business. And when I think about how travel has changed thousands of lives, probably millions of lives around the world, it’s amazing.
Jason Elkins (01:01:15.47)
Yeah, yeah, I g I get that.
Rolando Campos (01:01:28.714)
travel for your vacation and you’re really making a life difference into someone’s life. They will finish school because you visit them, because you bought food from them, because you stayed in their lodging. And that’s something beautiful. Then you want to get start. You want to get start involved, in other projects. And then you go to the local community chambers and you go to the tourism chamber and you get involved in trying to do other things from different perspectives.
Jason Elkins (01:01:42.371)
Yeah.
Jason Elkins (01:01:59.074)
Mm-hmm. Yeah.
Rolando Campos (01:01:59.369)
And it’s beautiful. think travel is the best way to spread wealth around.
Jason Elkins (01:02:09.016)
I well there’s wealth and then there’s so many other things that are less tangible as well.
Rolando Campos (01:02:13.288)
I can think of a better way to spread the word around the world than travel. You will hire people from the most sophisticated computer engineer to a person that only knows how to clean or do the gardens. And that person will have a great quality of life and will guarantee the education of the children.
and only I think only travel provides that in such a spread way.
Jason Elkins (01:02:49.526)
I agree because, you know, you look at the alternatives for how does international you know, international trade and you look at things like I don’t know, oil production, textile manufacturing, you know, farming, imports, exports and stuff like that. And it’s yeah, it’s it’s just a little bit different than going and visiting a place like yours where you’ve got a variety of people from a variety of different backgrounds working at the lodge.
Maybe even your marketing team that helped with the website all the way up. So yeah, I g I get that. very cool. I did want to ask you real quick, because I think what you described has been a bit of my experience in the conversations I’ve had with people here in Latin America. Oftentimes when I meet them, a lot of people are like, you’re from the US and I
I want to live in the US or I wanna go to the US. They haven’t been and they it’s just something aspirational. And then I meet so many others that yeah, I lived in the US for a year and I was really happy to come home. You know, and the people that, you know, whether it’s you know, Colombia, Mexico, Guatemala, Costa Rica or whatever, like those people that came back oftentimes are like, Yep, I really love
Costa Rica now or I really I I think that my country is the most beautiful in the world and they don’t realize it until they’ve had an opportunity to go somewhere else sometimes. Yeah. So I suspect you’ve you’ve you’ve spoken with more Latinos than I have about the subject, I’m sure. but is that kind of what you you’ve seen as well? Yeah.
Rolando Campos (01:04:15.774)
Exactly.
Rolando Campos (01:04:26.208)
Yes, yes, I think sometimes you have to see things from the outside to love or to appreciate what you have in the inside.
Jason Elkins (01:04:36.524)
Yeah, and I ’cause I imagine like especially like your staff that haven’t had the opportunity maybe to leave Costa Rica or to visit Missouri is you know, they get the the tourists from the US and like, my God, this place is amazing. This is so beautiful and da da da da da da. And sometimes your staff are like, Well, what why are they so excited? I don’t under maybe the new staff, the older staff maybe get it. But the new staff is like, Why is everybody so excited? And that probably
That’s probably the second best way to appreciate your country. The first might be to leave it. And then the second best way is maybe to engage with visitors. Cause you hear them talking about how great it is. You’re like, yeah, actually it is kind of nice around. You know, I don’t know. What do you think? Do you think that somebody can appreciate your area just by hearing guests talk about it?
Rolando Campos (01:05:10.72)
Mm-hmm.
Rolando Campos (01:05:26.315)
the
And I think more than that, think people will appreciate the area when they have a happy life. And as long as they, as we all realize that we have the life that we wanna have, then we can appreciate what is around us. Then you will take also, that’s another good part, you will take better care of what is around you if you appreciate.
Jason Elkins (01:05:36.512)
yeah yeah good point.
Jason Elkins (01:05:45.614)
Mm-hmm.
Jason Elkins (01:05:51.682)
Yeah.
Rolando Campos (01:05:58.773)
what you have right there. And I think in Costa Rica, not only in my large or my community, but in general, we are proud of our country. We love living here. If you see the statistics, I think we’re ranked, some people say we’re the happiest country in the world, or put us in number three after Finland and Switzerland or something like that. But in general,
We appreciate what we have and we’re proud of what we have. And there, I think the country also has been, there has been some marketing behind us in the echo thing when we said, okay, we’re proud to protect 50 % of the country and 33 % in national parks and biological reserves. And you know, all these things that you keep hearing and hearing, and somehow you grow them inside you and appreciate them. But
Jason Elkins (01:06:54.84)
Mm-hmm.
Rolando Campos (01:06:57.14)
But first you have to be happy. First you have to cover your basics. You have to have housing, food, education, health. Because if you’re missing one of those, then the equation doesn’t work.
Jason Elkins (01:07:01.195)
Y yeah.
Jason Elkins (01:07:06.734)
It’s hard to it’s yeah, it’s hard to enjoy the volcanoes and the waterfalls and the hummingbirds if you are trying to figure out how to put food on your family’s table or don’t even have a table. Yeah, I love that I love that you mentioned that ’cause I do remember a f an acquaintance or friend that I made here in Columbia and and she’s like
Rolando Campos (01:07:16.266)
Thanks.
Jason Elkins (01:07:27.47)
‘Cause I was like, my you know, Colombia is my favorite place on the planet. And she’s Yeah, my country is can’t remember exactly what she said, but it was something along the lines of my country is beautiful and wonderful. And then she said, If you have money. And I kind of felt like an ass. I was like, I don’t I don’t have money, I’m a podcaster. But it was like, but she made a good point. It’s like she was able to see that yeah, there’s a lot of cool things here.
Rolando Campos (01:07:45.184)
That’s good. Yeah.
Jason Elkins (01:07:57.443)
But, you know, if you can’t go out and enjoy them because you’re you’re worried about money, it’s yeah, so you bring up a that’s a good point. Yeah, yeah, I get that. All right, let’s I now I wanna kinda get back in a little bit to the progression. I however you you know, we can point out the things that you think were the most important, but you you dropped out of ho actually we should talk about that.
You told your friends, I’m going to hospitality school. I signed up for hospitality school and they’re like, You’re crazy. Why would you do that? And then you mentioned that you dropped out of hospitality school. So what happened those six months?
Rolando Campos (01:08:34.57)
Well, I graduated from hospitality school. yes, yes. No, no, I graduated in 92 and then I started working in a hotel. And six months later, I quit my job and then I got a job in a DMC. And I worked for that DMC for 30 years, 31 years actually. And it was in that course when I said, I always said, okay, someday I wanna have a little hotel. Then the opportunity came.
Jason Elkins (01:08:37.346)
You did okay. I d I I missed that. Okay.
Jason Elkins (01:08:44.923)
Mm. okay. All right. Okay.
Rolando Campos (01:09:04.202)
This piece of land was for sale, which was very close to my house. And the view is amazing. It’s only one minute to the main road. It has all services, electricity, water, internet. So I said, that’s it. So I could finally contact the owner and we negotiated and I could buy the land. And I have no money for anything else. Of course I have to pay that first loan.
Then I have had an experience with a hotel in Arenal volcano. There is a beautiful property there called Nayara and I was part of that foundation too. And they had hired very good architects. And I said, I want the same architects for my property. So I talked to the guys and said, you know what? I bought this land. I want to build a lodge and I want you to design it, but I don’t have money to pay you. So.
Jason Elkins (01:10:03.362)
Ha they were excited. Mm-hmm.
Rolando Campos (01:10:03.99)
I made him an offer, I said I have no idea when I will build. What about if I pay you $100 a month, starting now, and someday I’ll ask you to do the plans?
Jason Elkins (01:10:18.51)
okay.
Rolando Campos (01:10:20.192)
So for four years, every month I pay 100 bucks. And then when the time came, I said, okay, now I’m ready. I start designing and drawing the plans. So then they start with the first proposals, but of course I had already paid a good amount of money by the time I could actually start working in the final or in the beginning steps of building the lodge. So,
Jason Elkins (01:10:25.294)
Mm-hmm.
Jason Elkins (01:10:38.094)
Mm-hmm.
Rolando Campos (01:10:49.332)
They came with some plans. I didn’t like them. mean, I said, you know what, guys? I want a very beautiful room. I know it will not be the best hotel in the world. It will not even be close to the best hotel in Costa Rica. But I want it to be the most beautiful room. want a room that when you walk in, said,
Jason Elkins (01:11:17.602)
Yeah. I think that’s smart. Yeah.
Rolando Campos (01:11:19.466)
That’s what I want because I will have to balance the things that I know I will never have because a 12 room property will not always get the service and amenities that a large resort does. So whatever we have, it has to be wow.
Jason Elkins (01:11:34.894)
Mm-hmm.
Rolando Campos (01:11:40.599)
So they made a first, okay, and then to make things worse, I had traveled by then, I don’t know, 50, 60 countries because of my job, and I had been stayed in probably thousands of hotels. And in every hotel, I would say, I like this for my room someday. I will take this for my room. I remember the Le Meridien Hotel in Vienna. They have a beautiful draining in the shower.
Jason Elkins (01:11:49.016)
Wow. Yeah.
Jason Elkins (01:12:11.086)
Okay.
Rolando Campos (01:12:11.442)
And I said, if I ever make a hotel, I want to have the trainer of the Meridian Hotel of Vienna. You know, and I will go thinking of things. so for the guys to come up with a room idea was hard. And I turned back three different proposals because I didn’t like the room.
Jason Elkins (01:12:31.118)
Let me let me get let me get this straight before we go any further. Cause what I hear you saying is I gave them a hundred dollars a month for four years with the idea that when I was ready they would do the work like all the work or did you or were you just like it was like, Okay, I’m paid in full, so now you do the work, or were you still paying them?
Rolando Campos (01:12:52.55)
No, no, no, The architect will charge according to the value of the investment. There is a percentage in the charging system in Costa Rica. Exactly, I was making down payment because it was going to…
Jason Elkins (01:12:59.863)
Okay. Okay.
So you were just making down payments. So you were making payments to Okay. ‘Cause I was imagining them like he only gave us whatever the math is, you know, four thousand dollars and now he wants Okay. All right. ‘Cause I was thinking, you sound like a really difficult customer. Well, I want the drain from this hotel in Vienna and I want the the lights from this place in Vietnam and yeah, I’m sure.
Rolando Campos (01:13:12.625)
no no no, because after that I have to keep doing more payments.
Rolando Campos (01:13:22.87)
No, no, no, no,
Yeah, yeah. So. Exactly, exactly. So I said, OK, I turned back three different proposals for the room design and I didn’t like them. And one day I was walking out of my house and right in front of my house, there is a coffee receiving station. And for those who don’t know what a coffee receiving station is, it’s a wood box.
Jason Elkins (01:13:32.166)
Okay.
Rolando Campos (01:13:56.979)
along the road where farmers bring the coffee at the end of the day, the coffee beans at the end of the day, and a big truck comes and picks everybody’s coffee to go to the coffee mill. So they get to.
Jason Elkins (01:14:10.702)
Okay. So these are dried these are the dried coffee beans ready to go get roasted. The fresh. Okay. Okay. All right.
Rolando Campos (01:14:15.242)
No, they’re the fresh, the fresh coffee beans. So every day during the coffee season, the farmers, in Costa Rica, we have mostly small coffee farmers. So they gather together around a cooperative and they bring the coffee to the same coffee mill. So the coffee mill would install these coffee receiving stations in the towns nearby where the farmers bring their coffee produce of the day. And it’s…
Jason Elkins (01:14:32.471)
Okay, got it.
Jason Elkins (01:14:42.986)
In a bag. In a bag presumably that’s so they can the people that pick it up know it where it came from.
Rolando Campos (01:14:45.526)
in a little truck and then a big truck comes and picks everybody’s coffee. Yeah. So this wood box is just, you know, a square thing made out of wood with no windows. And that’s it. So one day I walk out of my house and I look at the coffee receiving station in front of my house and I’m saying, my God, that’s the room. I mean.
Jason Elkins (01:14:51.181)
Okay, got it.
Jason Elkins (01:15:12.064)
A square a square box with no windows. That doesn’t sound that sexy, but go ahead.
Rolando Campos (01:15:14.14)
Exactly. A square box with no windows and it has a story to tell. So I called the guys and I said, you know what, guys, I found the perfect room. It’s going to be like a coffee receiving station. And they’re like, you’re crazy. That thing is ugly to hell. I’m like, it’s not. It’s going to be beautiful because where the big truck comes and picks everybody’s coffee is going to be the balcony to the valley. And when the small farmers come,
Jason Elkins (01:15:29.29)
It sounds crazy. huh.
Jason Elkins (01:15:40.184)
Okay. Okay.
Rolando Campos (01:15:42.743)
to bring the coffee at the end of the day is gonna be the main door. And we just have to do two steps inside to keep the shape because the shape is like inclining, like an inclining architecture. And they came out with a first draft and it was beautiful. And it’s, I tell you, people go in the room from the inside and the outside and they’re like, wow.
Jason Elkins (01:16:04.677)
very cool.
Rolando Campos (01:16:10.934)
So I invite everybody to go to the websites and look at the rooms because Asia are very different and they have a story to tell. And then after picking the room design, he said, okay, now everything is going to go around coffee. So the whole architecture, the design, the decoration of the restaurant, of the public areas, everything is around the world of coffee. So it has a story to tell. Everything has a story to tell.
All the decoration in all the rooms is made out of coffee wood. Everything is done by a local artisan. So everything is very, very thought after.
Jason Elkins (01:16:53.548)
Okay. I I don’t know why this popped into my head right now, but as you’re discussing that, I was imagining a family coming to visit you in what you kind of described as summer, but basically it was kinda I think December through February is coffee harvesting in in that time. Is that right? Yeah, so I’m imagining after this conversation, somebody bringing their kids there and wanting to go spend a day picking coffee.
Rolando Campos (01:17:11.22)
Yes. Yeah.
Rolando Campos (01:17:19.606)
Mm-hmm. That. Yep. Yes. Yeah. That’s something we do. Well, we have different experiences. We have the coffee picking day where people go and pick coffee, but it’s not very, very common for, for guests to request that one. But we do the coffee tour where we go to a local micro mill with a local family again. And they show us around their whole production from the plant to the cup, how they pick the coffee, how the coffee is sun dried.
Jason Elkins (01:17:20.27)
Can you has that happened? Can you see that? What is that something you would line up for them?
Jason Elkins (01:17:38.894)
Mm-hmm.
Rolando Campos (01:17:48.244)
then roasted, then grounded.
Jason Elkins (01:17:51.257)
Do you do you find that your guests, maybe when they arrive at first, they don’t appreciate everything in the building? Cause you said it’s all coffee themed decorations and all this stuff. Do you find that after they go do a coffee tour, coffee experience, that then they come back to the lodge and you’re like, I recognize that. I saw that over there, and then it kind of clicks with them, right? I’m sure.
Rolando Campos (01:18:09.29)
Yes, yes, because inside the room, inside the room there is a number of elements of things that they already have seen in the coffee mill. So they’re like, there is one of those in my room. And then if you go to my website and you go to the room tab, there is a description of the room told by the room.
Jason Elkins (01:18:19.82)
Yeah, so you should do that like at the big yeah. That’s that’s cool.
Jason Elkins (01:18:29.134)
Mm-hmm.
Jason Elkins (01:18:34.334)
okay.
Rolando Campos (01:18:34.88)
So the room is the one speaking that said, welcome to me. What you’re seeing here is this, this, this, and this. And it’s very inspiring too.
Jason Elkins (01:18:39.725)
that’s cool.
Jason Elkins (01:18:43.342)
That’s a that’s a that’s a really cool take on it. I do you mentioned four years of paying the architect as you were saving up money to go to the next step. but I’m also curious, like from the time you actually bought the property until you opened the lodge, what kind of time frame are we talking about?
Rolando Campos (01:19:06.806)
about four and a half years more or less.
Jason Elkins (01:19:10.55)
okay. Okay. So and during that four and a half years were you still maintaining your employment with the DMC to keep this going, I assume?
Rolando Campos (01:19:20.872)
yes, yes. I kept my employment with the DMC only until last year. I opened in January of 2015 and I only stopped working for the DMC last year.
Jason Elkins (01:19:26.849)
Okay.
Jason Elkins (01:19:34.262)
okay. So yeah, so you were you had your hands in a lot of different things or a couple of different things for sure. talk to me about your family or other people in your life, either in the last fifteen, you know, fifteen years or or currently. you know, I I don’t know your family situation. We haven’t discussed that, but I’m just curious like other people in your life and how supportive of this are they?
Rolando Campos (01:19:37.908)
Yes.
Rolando Campos (01:20:00.385)
Well, have a small family was my, my I’m still single. So my, my brother, my nephews and my dad’s side are from the town where the Lodge is. So I have a couple of cousins who work with me at the Lodge. So it’s like, yeah, like a family business in many senses.
Jason Elkins (01:20:14.414)
Okay.
Jason Elkins (01:20:19.495)
okay.
Jason Elkins (01:20:24.108)
And then your brother comes out and plays piano on the weekends. All right. That’s that’s that’s very cool. So it sounds like they’re overall pretty enthusiastic about what what you’re doing. So very cool. What’s what’s big and exciting on the horizon for you, other than just continuing to welcome guests and change people’s lives?
Rolando Campos (01:20:25.78)
when he comes to play piano every Sunday.
Rolando Campos (01:20:46.832)
I would like to grow not in number of rooms, but in services. I would like to do a spa. would like to do a little pool or big jacuzzi. I would like to do more tours with the community. Now that I’m full time at the lodge, I also give more time to the community. So there is, there are different kinds of associations in the local community, one for the water, let’s say. So.
Jason Elkins (01:20:51.822)
Mm-hmm.
Rolando Campos (01:21:16.374)
I’m already getting involved with the water community of the community. There is one that is called, I don’t know how you call that, Junta de la Desarrollo Comunal. It’s the official or formal way how the town organizes. So I’m already part of their board. I’m also member of the board of the Costa Rica Chamber of Tourism. So I like to participate in different kind of…
social and political institutions where I can give back somehow. And I like keeping busy, I have to say, because there is a big truth here. I was very busy at the DMC. It was one of the biggest DMCs in Costa Rica. I would travel six months out of the year. I had all different markets to take care of from Europe to North America, to South America, and then all the segments. I have the luxury market with Virtuo, so I had a…
Jason Elkins (01:21:52.888)
Right.
Jason Elkins (01:21:59.17)
Yeah, yeah.
Rolando Campos (01:22:15.456)
cruise ships, had groups, had mice, you know, I had all the world going on. And suddenly I’m in this home, peaceful 12 room lodge. I’m like, my God.
Jason Elkins (01:22:26.158)
Well I I’m happy you brought that up because as you were you know, you mentioned I just left the DMC not too long ago. Somebody that’s listening to this and maybe isn’t able to see your face like I am might interpret it as okay, this lodge sounds like where Rolando went to retire. But if but if you see if you’re fortunate like I am to see your face, you know, you’re you’re about
My age, it sounds like probably early fifties based on some of the timeline you discussed. And you just look like you have a ton of energy, ton of like this isn’t I this is not like a little place to go sit in retirement at this point, is it? No, you’ve got other things going on.
Rolando Campos (01:23:05.514)
Now, I mean, when I decided to leave the DMC and last year I said, okay, now I’m going on an early retirement. I can’t, I mean, there is so much things going on that I can always get involved besides the Lodge. So of course, Lodge is taking most of my time now and I want to be there, but I like to get involved in community activities and so.
Jason Elkins (01:23:16.781)
yeah.
Jason Elkins (01:23:32.717)
Yeah. You don’t seem like the retired type. That’s that that’s for sure. Yeah, yep. So that’s it’s it’s very cool. Rolanda, we’ve discussed a bunch of different things. I know we probably missed a th I I’m gonna say I know we probably missed some things.
Rolando Campos (01:23:36.618)
No, not yet.
Jason Elkins (01:23:50.211)
But I’m really happy we went back to before hospitality school because there were some real nuggets in there that kind of help explain a lot of the things that we then went on to discuss. So thank you for your willingness to go back that far. And I’m curious, what did I forget to ask you, or what do you wish that I would have asked you that you might want to share with our listeners about Costa Rica, yourself?
Philosophy anything like that before we wrap up.
Rolando Campos (01:24:19.157)
No, I think, I think we’ve covered pretty much all aspects around the Lodge. Just would like to remind that the Lodge is a beautiful place for people to start their journey in Costa Rica or to end it because our proximity to one hour to the airport that feels like longer than that because it’s a very rural town, very rural part of Costa Rica. And no, I think my message is travel.
Get out of your house and travel, go wherever. Go wherever. mean, traveling is the only activity where you will spend money and will make you richer. Everybody should travel more and more and more. I always have a comment to say of those people that spend their Sunday afternoons in a shopping mall looking at windows. like, why don’t they travel? You know, even…
Jason Elkins (01:25:00.652)
Yeah.
Rolando Campos (01:25:16.011)
Go to the local volcano, go to the local park, go to the river that is only 20 minutes from your house. Enjoy nature, talk to people, and travel is the bridge, I think, to grow, to do things better.
Jason Elkins (01:25:21.89)
Yeah, yeah.
Jason Elkins (01:25:32.286)
I I hope a lot of people there’s a lot of people that need to hear that. I hope they hear that. I also recognize that most of the people that are listening to this conversation right now, you’re probably probably already agree with you. so hopefully we’ll take a clip of this and put it in front of people that need to hear that message. but I wanna I do to ask you one. So if I go to Costa Rica, I fly into San Jose, I get off and I meet my transfer driver or I show up at the lodge.
Rolando Campos (01:25:34.7)
Wait.
Rolando Campos (01:25:46.423)
Good.
Jason Elkins (01:26:01.591)
And the first thing out of my like and I show up at your lodge and someone comes out to meet me out front and I just say, Por a vida, is that a greeting? Is that like I wanna give our listeners one thing that when they go to Cr Costa Rica ’cause if if they’re going to Colombia, you might say, you know, it’s Como estás ’cause everybody says that, whether they want to hear your response or not. Como estás? Like and they usually say it three or four times in a row in three or four different ways. Like, I think I already answered that question, but
Rolando Campos (01:26:24.395)
Yeah. Yeah.
Jason Elkins (01:26:28.674)
But if I’m going to Costa Rica, I can get off the plane and I can say pora vida and that’s just a greeting. It’s kinda like in Hawaii might Aloha. Is that right? Am I interpreting that right? Okay. So so now everybody has knows what to say. The first thing to say when they get to Costa Rica. So that hopefully res re reduces some of the, you know, whatever, makes it a little easier to go. So very cool. This was a lot of fun, Rolando. Thank you so much.
Rolando Campos (01:26:36.053)
Yeah, that’s right. Yeah, that’s right.
Rolando Campos (01:26:54.743)
Thank you. No, thank you for having me. It was wonderful.
Jason Elkins (01:26:56.038)
Muchas gracias. Yeah, yeah. Let’s continue to have conversations. I’m excited to to see what you continue to do. And obviously, you know, I had one night I guess we didn’t mention this conversation. I had one night in San Jose because of, you know, flight delays and stuff like that. And I was supposed to spend three or four days in the country. I got one night and I’ve been wanting to come back ever since. And when I do, I’ll definitely come up and visit you. Rolando, thank you so much. Appreciate it.
Rolando Campos (01:27:22.163)
Anytime, anytime. Thank you.
Jason Elkins (01:27:25.089)
All right. Ciao. Hasta luego. Chao. Pura vida. C that’s better. Talk to you soon. Bye.

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